We seek to listen to the voice of each person, connect with them and respond with imagination and creativity. We aim to enable people to maximise their abilities and retain their independence as far as possible by agreeing with them (or their relative or representative) individual care plans, supporting them to encourage the retention of daily life skills for as long as possible.
Our Care
Our care promise
We think differently
We think differently about care. We are committed to making a positive difference to those who choose to live and work in our communities, building every resident relationship on trust – striving to earn it from the very first conversation we have with them.
We select kind and caring people to give the best service to our residents and exceed their expectations. We empower our team who demonstrate enthusiasm and energy in everything they do and be determined to make a difference.
Our culture
Our desire to put people first also extends to the Surbitonian Gardens’ work culture. Experienced, kind and caring staff devoted to providing the best service make up our team, empowering them to make a difference and exceed all expectations with enthusiasm and energy.
Types of care at Surbitonian Gardens
Residential
We care for older people who are no longer able to live independently at home, providing support such as personal care and taking medication. Social activities, interactions and delicious food keep the mind and body well and active.
Nursing
Our highly skilled team of qualified nurses and care staff are able to support people with their medical needs and provide assistance with personal care, activities of daily living and independence.
Dementia
We provide specialist nursing and multi-disciplinary team care to support people living with dementia. We assist residents with everything they need while ensuring they remain active and happy.
Respite
We understand that caring for someone at home can be emotionally and physically demanding. As a carer, it’s important to step back and make time for yourself.
Day Services
We offer day services to give your relative the opportunity to get out and about, interact and spend time in a new social circle, enjoying the companionship of others and maybe even making a few new lasting friendships!
Ancillary health services have you covered
At Surbitonian Gardens, the health and well-being of our residents is always our primary concern. So we can take the best care of our residents from top to toe, we offer a full range of additional health services including:
- Eye care
- Dentist*
- Physiotherapy
- Chiropody
- Private memory clinic referrals for assessments and follow-ups*
- Telemedicine (GP Service)
- Acoustic monitoring
With most of the above services provided on-site, you can relax knowing that the best level of care is on your doorstep whenever necessary.
* Please note additional costs may apply.
Book a tour today
To book a tour our Resident Experience Manager, Heather, on 020 8051 4410, Alternatively click the button below to register your interest and we will be in touch.